If your cell phone is stolen, the first step is to suspend your
account so people cannot make expensive calls or texts to others using
your phone. Depending upon the type of service you use, you may either
need to call the service or use their Internet reporting service to stop
the line from working. Most believe that this should be done as soon
as possible, since people can immediately begin to make expensive calls
from your phone. Failure to report promptly if your cell phone is
stolen could mean you are responsible for some of the calls made by the
thief.
Many cell phone companies also sell additional insurance
that can help one cover these costs if your cell phone is stolen. Some cell phone insurance
also can cover the cost of replacing the phone. If you purchased your
phone and contracted with a service at the same time, you may have to
spend significantly more to replace the phone. Cell phone companies
often offer excellent deals to new customers, but for established
customers, a brand new cell phone can come at a high price, especially
if is replacing an elaborate or expensive phone.
Cell phone insurance may also be purchased from private companies and
help to protect call costs and materials if your cell phone is stolen.
However, be certain not to pay for double insurance. For example, some
home and renter’s insurance, and some auto insurance may cover
replacement of a cell phone. If your cell phone is stolen from your
vehicle or home, you may be eligible for replacement under one of these
plans. However, if your cell phone is stolen when you are outside, you
may not have coverage under these plans.
